Digital Footprint builds secure customer, staff and business portals that bring documents, communication, workflows and operational information together in one structured digital workspace.
Types of portals
A portal can be tailored to whichever group of people needs a clearer, more structured way to work with your business.
One place for business activity
The aim is not to remove every system a business uses. A portal can provide one clear interface while connecting to the systems already running behind it.
Core portal features
These are the building blocks a portal can bring together — not every portal needs every feature.
These are possible features, not a promise that every portal includes everything.
Role-based experience
One portal can present different tools and information depending on who is signed in and what their role requires.
Can see
Can see
Can see
Can see
Access should be based on what each person needs to do, not simply whether they have an account.
Portal workflow example
A request is raised.
The right details are gathered.
The work is given to the right person.
The task is being worked on.
The customer is kept informed.
The outcome is approved.
The work is finished.
A record is kept for reference.
The exact stages can be designed around the workflow used by the business.
Connect your existing systems
A portal is more useful when it connects to the systems and services your business already relies on.
Integration availability depends on the systems, permissions and APIs available for each project.
Portals for different industries
A portal is a way of organising information and workflows — it can be shaped to the way any industry actually operates.
Potential uses
Potential uses
Potential uses
Potential uses
Potential uses
Potential uses
These are example use cases only.
From simple portal to business platform
Users log in and access their information.
Add messages, documents and notifications.
Add tasks, approvals, bookings or job management.
Connect CRM, payments, APIs and other business systems.
Introduce workflow automation and AI where appropriate.
A portal can begin as a focused customer or staff area and develop into a broader operational platform as requirements grow.
Business outcomes
Keep updates, messages and documents attached to the relevant customer, job or account.
Give customers, staff and managers access to the information relevant to them.
Turn informal email or spreadsheet processes into defined workflows.
Bring information from different business systems into one useful interface.
Related services
Tell us what your users need to see, do or manage. We can help turn that process into a structured digital portal.