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Cloud & Infrastructure

The technology behind your business needs a strong foundation.

Digital Footprint helps organisations design, connect, secure and support the cloud, server and network infrastructure that keeps their websites, software and teams operating.

What we support

Infrastructure from cloud to physical network

Digital Footprint can support the full range of technology underneath a modern business, from cloud services down to the devices people use every day.

Cloud Systems

  • Cloud hosting
  • Cloud architecture
  • System migration
  • Application hosting
  • Storage
  • Cloud management

Servers

  • Server configuration
  • Virtual machines
  • Application servers
  • File services
  • Performance monitoring
  • Maintenance

Business Networks

  • Network design
  • Switches
  • Wi-Fi
  • VLAN planning
  • VPN connectivity
  • Site connectivity

Cyber Security

  • Security reviews
  • Firewalls
  • Endpoint protection
  • Access controls
  • Security monitoring
  • Incident preparation

Backup & Recovery

  • Backup planning
  • Data protection
  • Recovery planning
  • Off-site copies
  • Restore processes
  • Resilience planning

IT Support

  • Remote support
  • On-site support
  • User issues
  • Device setup
  • Software support
  • Infrastructure troubleshooting

Connected infrastructure

Your systems are connected. Your infrastructure should be designed that way.

Users & Devices

Staff, customers and the devices they use.

Business Network

Switches, Wi-Fi and site connectivity.

Firewall & Secure Connectivity

Boundaries, VPNs and access control.

Cloud / Servers

Hosting, storage and computing resources.

Websites • Portals • Business Applications • AI

The systems that run on top of it all.

Monitoring

Watching the layers so problems are noticed.

Backup & Recovery

Protecting data and planning for recovery.

Digital infrastructure is not just a server or a broadband connection. Applications, users, networks, security, cloud services and recovery processes all need to work together.

Cloud platforms

Cloud infrastructure designed around the workload

The right environment depends on what the systems need to do and how the business is likely to grow.

application requirementsusersstorageintegrationsresiliencesecuritybudgetgrowth requirements

AWS

Possible uses

  • Application hosting
  • Storage
  • Databases
  • Networking
  • Scalable cloud services

Microsoft Azure

Possible uses

  • Microsoft-connected environments
  • Virtual systems
  • Identity integration
  • Cloud workloads

Google Cloud

Possible uses

  • Cloud applications
  • Data services
  • Hosting
  • Integrated cloud workloads

Private / Hybrid Infrastructure

Possible uses

  • Local servers
  • Private virtualisation
  • Cloud-connected systems
  • Hybrid workloads

Platform selection depends on the technical and commercial requirements of each project.

Network infrastructure

Reliable connectivity from desk to cloud

Switching

  • Managed switches
  • Network segmentation
  • VLANs
  • Uplinks
  • Network expansion

Wi-Fi

  • Business wireless
  • Access points
  • Coverage planning
  • Guest networks
  • Segmentation

VPN & Remote Access

  • Site-to-site connectivity
  • Secure remote access
  • Remote workers
  • Controlled access

Firewalls

  • Traffic control
  • Network boundaries
  • Access policies
  • Secure connectivity

Multi-Site Connectivity

  • Offices
  • Remote sites
  • Cloud connectivity
  • Central services

Network Monitoring

  • Availability
  • Device health
  • Alerts
  • Fault identification

Cyber security layer

Security should be part of the infrastructure, not added afterwards.

Security is built from several connected layers rather than a single product or one-off measure.

Identity & Access

Control who can access systems and services.

Network Protection

Use appropriate network boundaries, firewall rules and segmentation.

Device Protection

Protect supported business endpoints and devices.

Monitoring

Identify unusual behaviour, failures or security events where appropriate.

Recovery

Maintain backups and recovery processes for important systems and data.

Security controls should be selected after understanding the systems, data and risks involved. No single product provides complete protection.

Backup & recovery

Plan for failure before failure happens.

01

Production Data

02

Primary Backup

03

Secondary / Off-Site Copy

04

Recovery Process

05

Restore & Verify

What Is Protected?

Identify important systems, applications, configurations and data.

How Often?

Determine appropriate backup frequency based on how quickly information changes.

Where Is It Stored?

Avoid relying entirely on the same system or location as the production data.

Can It Be Restored?

Backups are only useful if recovery procedures can be tested and understood.

Monitoring & support

Know when something needs attention.

Monitoring and support help keep systems healthy and get issues noticed and resolved.

Infrastructure Health

  • Server health
  • Storage
  • Resource use
  • Connectivity

Network Health

  • Switches
  • Connectivity
  • Access points
  • Network availability

Service Health

  • Websites
  • Applications
  • Business services

Backup Status

  • Backup completion
  • Failures
  • Storage issues

Security Signals

  • Relevant alerts
  • Access events
  • Infrastructure warnings

Support Requests

  • User issues
  • Faults
  • Troubleshooting
  • Escalation

Monitoring options depend on the infrastructure and support agreement in place.

Physical & smart security

Digital infrastructure can extend beyond the server room.

Digital Footprint can also help connect relevant physical security technology into wider business infrastructure.

CCTV Systems

  • IP cameras
  • Network video systems
  • Remote viewing
  • Recording infrastructure

Access Control

  • Controlled entry
  • Network-connected systems
  • User management
  • Event records

Smart Monitoring

  • Sensors
  • Alerts
  • Connected devices
  • Remote status

Secure Networks for Physical Systems

  • Segmentation
  • Dedicated networks
  • Remote connectivity
  • Controlled access

Any CCTV, access control or monitoring deployment should be configured around the organisation's operational, security and privacy requirements.

Infrastructure journey

From assessment to ongoing support

Stage 1

Assess

Understand the existing environment, problems and requirements.

Stage 2

Design

Plan the network, cloud, server or security architecture.

Stage 3

Implement

Deploy and configure the agreed infrastructure.

Stage 4

Verify

Check connectivity, services, backups and expected behaviour.

Stage 5

Support

Maintain, monitor and improve the environment as requirements change.

Who this service is for

Infrastructure support for growing businesses

These are the kinds of situations where businesses typically benefit from infrastructure planning, delivery or support.

New office setup
Existing network upgrade
Cloud migration
New business platform deployment
Remote working infrastructure
Multi-site connectivity
Server replacement
Backup improvement
Wi-Fi upgrade
Security improvement project
CCTV infrastructure
Business continuity planning
Ongoing IT support
Application hosting
Hybrid cloud environment

These are examples only.

Why Digital Footprint

One team across software and infrastructure

Application Understanding

Digital Footprint builds websites, portals, SaaS products and automation, so infrastructure decisions can consider the systems running on top of it.

Connected Thinking

Cloud, networks, servers, security and applications can be considered as parts of one architecture.

Practical Infrastructure

Solutions should fit the real requirements of the organisation rather than adding unnecessary complexity.

Ongoing Evolution

Infrastructure can be reviewed and expanded as business systems, users and locations change.

Need help with the systems behind your business?

Tell us what you are running today, where the problems are and what the business needs next. We can help identify the infrastructure approach that fits.